Opens in a new tab
Who Answers
Who Answers
DRS helpline phone number
Who Answers?

Calls to the website’s main helpline are answered by Wert Inc., a call center that specializes in helping individuals and families across the United States find resources for substance use disorder.

Addicted.org and Wert Inc. do not own any rehab or addiction services. This means our helpline can provide completely independent and unbiased advice to help you find the rehab service most suitable for you or your loved one.

Please note that if you are calling from California, your call will be answered by Alli Intervention, an intervention service based in California. However, when calling the helpline, you are under no obligation to use any of their services.

Our helpline comes at no cost to the caller and offers complete confidentiality.

You can also browse our comprehensive list of addiction treatments by state by visiting our homepage. Don’t hesitate to reach out by calling our helpline or filling out our contact form if you need help finding the right rehab center or detox program. However, if you believe you have a medical emergency, you should immediately call 911.

For more information, visit our What Happens When You Call Our Helpline page.

Home › Rehabs › Virginia › Winchester › Bridging the Gaps

Bridging the Gaps

Updated on: 30 January 2026

Accreditations

These accreditations/certifications help indicate whether a treatment center meets recognized standards for quality, safety, and ethical practices. While no single credential guarantees outcomes, together they provide useful context when evaluating a provider.

CARF Accredited
Member of the National Association of Addiction Treatment Providers

About this center

Bridging the Gaps is a holistic substance use treatment center in Winchester, VA that supports adults whose alcohol or drug use and related life-controlling behaviors have begun affecting the life they’re still living, including work, housing, relationships, emotional wellbeing, and daily functioning. It offers a continuum of care that blends structured residential recovery with integrative outpatient support, designed so recovery work is lived through routine, community and personal engagement rather than isolated clinical visits. Acu-detox services are available to help withdrawal symptoms.

A Residential Foundation Where Healing Begins

Many people come here when previous attempts to manage use on their own haven’t held and the consequences are visible in real life. Bridging the Gaps provides residential treatment in a calm, supportive setting where residents engage daily in recovery work alongside peers and clinicians, building stability, accountability, and healthy routines as part of everyday living rather than confined to sporadic sessions.

Recovery Across a Full Continuum of Care

The center’s approach weaves together residential care, partial hospitalization, intensive outpatient services, and ongoing outpatient support so people can progress through levels of engagement that fit where they’re at in life. This continuum helps individuals move from structured support to greater independence while maintaining connection with resources that reinforce growth.

A Holistic, Person-Centered Experience

Bridging the Gaps places emphasis on holistic healing, combining evidence-based therapies with complementary practices that address mind, body and community connection. The aim is not just sobriety but building skills, insight and resilience that translate into the world outside treatment, such as work, relationships, housing roles and daily responsibilities.

Support That Includes Community Connection

In addition to formal treatment, the center hosts community education and information nights that invite questions, discussion and connection with clinicians, reinforcing that recovery isn’t isolated from daily life but deeply tied to ongoing support and relationships.

When This Setting Fits

Bridging the Gaps tends to be used by adults whose substance use has become deeply intertwined with daily functioning and who need a multi-stage recovery path: structured residential support to establish stability, followed by outpatient engagement that helps sustain progress while juggling work, family and community life.

Center at a glance

Location
31 S Braddock Street, Winchester, VA
Experience
Founded in 2000 | 26 years of operation
Language
English

Not sure if this is the right center for you or a loved one?

Call our helpline and a specialist will help you compare options, check insurance, and find the best fit.
✔ Complete Confidentiality
✔ Free Consultation
✔ Available 24/7

Things to know

Professional/ medical staff

Pam Reiman, JD, LCSW, CAADC, CSAC | Executive Director
Denise Reaves, MSW, LCSW, CAADC | Clinical Supervisor
Bryon Powell, MS, LPC, CAADC, CCTP-II | Clinical Supervisor
Ashley Jones, LPN | Nurse & Quality Assurance Manager
Timothy Bambara, MA, MAC, QMHP-T | Substance Abuse Counselor
Rebecca Mitchell, LCSW, MSW, CAADC | Substance Abuse Counselor
Gina Helveston, MS, QMHP-T, CSAC-A, CTP | Family Clinician
Sarah Carter, BA, QMHP-A, CADC | Substance Abuse Counselor
Heather McPherson, MA, MACP, QMHP-A, CSAC-A | Substance Abuse Counselor
Frank Evans, CPRS
Dr. Scott Ottolini

Items not permitted

Aerosols
Cameras or video recorders
Candles
Chemical liquids (eg: nail polish or nail polish remover)
Drugs or alcohol
E-cigs, vapes and Juuls
Expensive jewelry or other items of value
iPods or any portable music device
Items containing alcohol (eg: mouthwash, perfume)
Laptops or other computer equipment
Over-the-counter medications (provided on-site)
Razor blades
Revealing or suggestive clothing
Sexually explicit materials
Sharp objects of any kind
Tobacco of any form
Weapons

Insurance plans accepted

Aetna
Blue Cross Blue Shield
Anthem BCBS Virginia
Cigna
Humana
Tricare/Military Insurance
UnitedHealthcare

Other payment options

Self Payment

Services & amenities

Treatment Types

Detox
Intensive Outpatient Program (IOP)
Outpatient
Partial Hospitalization (PHP)
Residential
Sober Living

Services Offered

Abstinence-Based Recovery
Acudetox (Auricular Acupuncture)
Aftercare
Assessment
Co-Occurring Disorders
Drug Test
Faith-Based
Holistic
Medical Staff On-Site
Nutritional Therapy
Relapse Prevention
Substance Abuse Counseling
Twelve-Step

Amenities

Basketball Court
Laundry Rooms
Library

Clientele Served

Family Programs

Trust Factors

CARF-Accredited
Certified by the American Society of Addiction Medicine (ASAM)
Client Testimonials
Evidence-Based Approach
Licensed by the State of Virginia
Licensed Staff
Member of the National Association of Addiction Treatment Providers

Contact this center

Get a call back from
our call center