Who Answers
DRS helpline phone number
DRS helpline phone number
Who Answers?

Calls to the website’s main number are answered by best treatment center LLC and Intervention, a call center that specializes in helping individuals and families find resources for substance use disorders.

Cumberland Heights – Crossville

Last updated on: Monday, 7 August 2023

If you wish to contact the center directly, the contact information is listed below.


Cumberland Heights has designed it recovery services with the belief that addiction is a disease that can be treated through appropriate measures. However, like other diseases, if left untreated it can worsen in time to cause other problems. The programs offer at this facility follow the successful methodology of twelve steps for addiction and dependency disorders. The Crossville provides their counselling services for substance abuse through outpatient and intensive outpatient programs. The clients are assessed to determine the amount of care they need to develop a healthier lifestyle, after which, they are either prompted to attend the outpatient program or the intensive outpatient program. They also offer family programs at their facility that aim to help the client develop healthier familial relationships. The family members of the clients are also asked to participate in the counselling sessions so that the client can develop healthier support systems within their family circle to help them maintain a sober and more productive life. The programs available at this facility are also very flexible, they are designed so that the people busy with college or work can find counsel through their effective recovery service.

Addiction Treatment Services


CARF-Accredited Drug Rehabs
Joint Commission Accredited
Member of the National Association of Addiction Treatment Providers

Rehab Setting

Drug and Alcohol Assessment
Intensive Outpatient Program (IOP)
Outpatient Rehab
Substance Abuse Treatment

Services Offered

Faith-Based Rehab
Family Programs
Substance Abuse Counseling
Substance Abuse Counseling for Families
Twelve-Step Rehab

People Served

Beacon Health Options
Blue Cross/Blue Shield
Magellan Health SM
Self Payment
United Behavioral Health

Contact Information


66 Hermans Lane, Crossville, TN


(931) 250-5200