Who Answers
Who Answers
DRS helpline phone number
Who Answers?

Calls to the website’s main number are answered by best treatment center LLC and Intervention, a call center that specializes in helping individuals and families find resources for substance use disorders.

For more information, visit our What Happens When You Call Us page.

Our Team

Last Updated: Monday, 8 July 2024
  • What You'll Learn

The DRS team is a dedicated team with diverse skills and a shared passion for making a positive impact. Our expertise spans multiple domains, ensuring we deliver comprehensive support and services.

At the heart of our organization are seasoned professionals with extensive knowledge in addiction and recovery. Their deep understanding of the complexities of addiction allows us to provide empathetic and practical guidance to those in need.

We are also committed to community outreach, recognizing the importance of engaging with and supporting the communities we serve. Our outreach initiatives are designed to build strong relationships, foster awareness, and create accessible pathways to our available resources.

Rounding out, our team are experts in website development and digital technology. They ensure our online presence is informative, user-friendly, secure, and up-to-date with the latest web standards. This expertise in the digital realm allows us to reach a wider audience and provide easy access to our resources.

Together, we strive to be a beacon of hope and a source of trusted information for those affected by addiction. We believe that through our collective knowledge and dedication, we can make a real difference in the lives of individuals and the health of our communities.

Schedule a call with
a rehab specialist

Founder

Marcel Gemme

Marcel Gemme

Marcel Gemme has been helping people struggling with substance use for over 20 years. He started as an intake counselor for a drug rehabilitation center in 2000. In 2004, with drug and alcohol problems constantly increasing, he created his first website to reach and help a more significant number of people. As the need for substance use services continued to grow, in 2009, the website Addicted.org was created under the organization DRS USA. DRS has become a leader in North America in substance use resources. Marcel and DRS’s ultimate goal is to provide a threefold approach to substance use and addiction recovery that focuses on education, prevention, and rehabilitation.

Our Editorial Team

Quality control is fundamental to our mission. We take every measure to ensure the highest standards in our services and content, fostering trust with those we aid. Our editorial team is dedicated to continuous improvement through rigorous reviews and staying updated with the latest research. We also partner with esteemed treatment centers and healthcare providers to extend the reach of our exceptional care. Our unwavering commitment to quality means reliable, top-tier support for individuals and families navigating addiction recovery.

Michael Leach

Michael Leach, CCMA

Public Relations Officer
Nickolaus Hayes

Nickolaus Hayes

Web Content Specialist
Dr. Rohit S. Adi

Dr. Rohit Adi

Doctor of Medicine

Our Contributing Addiction Experts

Steve Bruno

Steve Bruno

Professional Interventionist
Robert Newman

Robert Newman

Internationally Certified Alcohol & Drug Counselor
Sheila Sanchez

Sheila Sanchez

Recovery Coach

Our Quality Management Team

Marie Garceau

Marie Garceau

Website Quality Manager
Karine Gemme

Karine Gemme

Website Quality Manager
Claudia Gemme

Claudia Gemme

Website Developer

Our Community Outreach Team

Vicky Gemme

Vicky Gemme

Public Relations Coordinator
Jody Boulay

Jody Boulay

Community Outreach Coordinator

Our Administrative Team

Nicole Landry

Nicole Landry

Director of Finance