Who Answers
DRS helpline phone number
DRS helpline phone number
Who Answers?

Calls to the website’s main number are answered by best treatment center LLC and Intervention, a call center that specializes in helping individuals and families find resources for substance use disorders.

Our Team

Last updated on: Thursday, 14 September 2023
  • What You'll Learn

The DRS team comprises individuals with personal and professional experience dealing with substance use. This allows us to truly understand what people are going through and we believe this shows in our work. Our care, compassion, and experience  separates us  from others in the field.

GET A CALL BACK

Founder

Marcel Gemme

Marcel Gemme

Marcel Gemme has been helping people struggling with substance use for over 20 years. He started as an intake counselor for a drug rehabilitation center in 2000. In 2004, with drug and alcohol problems constantly increasing, he created his first website to reach and help a more significant number of people. As the need for substance use services continued to grow, in 2009, the website Addicted.org was created under the organization DRS USA. DRS has become a leader in North America in substance use resources. Marcel and DRS’s ultimate goal is to provide a threefold approach to substance use and addiction recovery that focuses on education, prevention, and rehabilitation.

Our Editorial Team

Michael Leach

Michael Leach, CCMA

Public Relations Officer

Nickolaus Hayes

Nickolaus Hayes

Former Drug Rehabilitation Intake Counselor

Dr. Rohit S. Adi

Dr. Rohit Adi

Doctor of Medicine

Our Contributing Addiction Experts

Steve Bruno

Steve Bruno

Professional Interventionist

Robert Newman

Robert Newman

Internationally Certified Alcohol & Drug Counselor

Sheila Sanchez

Sheila Sanchez

Recovery Coach

Our Quality Management Team

Marie Garceau

Marie Garceau

Website Quality Manager

Karine Gemme

Karine Gemme

Website Quality Manager

Claudia Gemme

Claudia Gemme

Website Developer

Our Community Outreach Team

Vicky Gemme

Vicky Gemme

Public Relations Coordinator

Jody Boulay

Jody Boulay

Community Outreach Coordinator

Our Administrative Team

Nicole Landry

Nicole Landry

Director of Finance