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Who Answers
Who Answers
DRS helpline phone number
Who Answers?

Calls to the website’s main helpline are answered by Wert Inc., a call center that specializes in helping individuals and families across the United States find resources for substance use disorder.

Addicted.org and Wert Inc. do not own any rehab or addiction services. This means our helpline can provide completely independent and unbiased advice to help you find the rehab service most suitable for you or your loved one.

Please note that if you are calling from California, your call will be answered by Alli Intervention, an intervention service based in California. However, when calling the helpline, you are under no obligation to use any of their services.

Our helpline comes at no cost to the caller and offers complete confidentiality.

You can also browse our comprehensive list of addiction treatments by state by visiting our homepage. Don’t hesitate to reach out by calling our helpline or filling out our contact form if you need help finding the right rehab center or detox program. However, if you believe you have a medical emergency, you should immediately call 911.

For more information, visit our What Happens When You Call Our Helpline page.

Home › Articles › Rehab Cost & Payment Resources › Anthem Blue Cross and Blue Shield Drug and Alcohol Rehab Coverage

Anthem Blue Cross and Blue Shield Drug and Alcohol Rehab Coverage

Anthem Blue Cross and Blue Shield (Anthem) is a leading health insurance provider in the United States, operating as a licensee of the Blue Cross Blue Shield Association. Anthem offers a variety of health plans, including individual and family plans, Medicare, Medicaid, and employer-sponsored plans, many of which provide coverage for substance use disorder (SUD) treatments.

Anthem Blue Cross and Blue Shield Logo

Does Anthem Cover Drug and Alcohol Rehab?

Yes, Anthem health insurance plans generally cover treatment for drug and alcohol addiction. The extent of coverage depends on the specific plan, state regulations, and individual circumstances, but typically includes:

  • Detoxification services: supervised withdrawal management
  • Inpatient rehabilitation: residential programs with 24/7 medical and therapeutic care
  • Outpatient programs: counseling and therapy while maintaining daily responsibilities
  • Intensive outpatient programs (IOP): more structured outpatient services
  • Partial hospitalization programs (PHP): full-day therapy without overnight stay
  • Medication-assisted treatment (MAT): medications combined with behavioral therapies

Coverage details, including prior authorization, network rules, and costs, vary by state and plan. For specifics, members should review their policy or contact Anthem directly.

For official coverage information, visit:
Anthem – Behavioral Health


Anthem’s Health Insurance Plans and Addiction Treatment Coverage

Anthem offers a range of plans, each with different addiction treatment coverage:

  • Health Maintenance Organization (HMO) Plans: lower cost, in-network care only
  • Preferred Provider Organization (PPO) Plans: more provider flexibility with higher out-of-pocket costs
  • Medicare Advantage Plans (Part C): coverage for seniors and people with disabilities, including addiction treatment
  • Medicaid Managed Care Plans: available in select states, with behavioral health services included

All Anthem plans are ACA-compliant, which means they must cover essential health benefits like substance use disorder treatment.

For a full list of Anthem plans and benefits, visit:
Anthem – Insurance Plans


How to Verify Your Anthem Coverage for Rehab

To confirm your addiction treatment benefits under Anthem:

  1. Log in to your Anthem member portal
  2. Call Anthem’s customer service for plan-specific information
  3. Review your summary of benefits document
  4. Ask your doctor or a treatment provider to verify coverage on your behalf

To get started, visit:
Anthem – Contact Us


Finding a Rehab That Accepts Anthem

To find a rehab facility that accepts Anthem:

  • Use Anthem’s “Find Care” directory
  • Request a referral from your primary care doctor (if required by your plan)
  • Ask a treatment center if they accept Anthem insurance

For help finding providers in your network:
Anthem – Find Care


Does Anthem Cover Luxury Rehab Centers?

Anthem generally covers medically necessary services. Coverage for luxury rehab centers depends on:

  • Whether the facility is in-network
  • Whether the services are medically necessary
  • The specific plan type and state guidelines

Luxury amenities (like private rooms or spa services) are usually not covered. Members may need to pay for those features separately.

For more details, contact Anthem or visit:
Anthem – Behavioral Health Provider Resources


Next Steps: Using Anthem for Addiction Treatment

If you’re considering treatment:

  1. Check whether Anthem is available in your state
  2. Review your benefits or call Anthem to verify coverage
  3. Get a referral from your doctor (if required)
  4. Choose a licensed, in-network treatment provider

These steps can help ensure that you receive the care you need with the least out-of-pocket cost

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