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Who Answers
Who Answers
DRS helpline phone number
Who Answers?

Calls to the website’s main helpline are answered by Wert Inc., a call center that specializes in helping individuals and families across the United States find resources for substance use disorder.

Addicted.org and Wert Inc. do not own any rehab or addiction services. This means our helpline can provide completely independent and unbiased advice to help you find the rehab service most suitable for you or your loved one.

Please note that if you are calling from California, your call will be answered by Alli Intervention, an intervention service based in California. However, when calling the helpline, you are under no obligation to use any of their services.

Our helpline comes at no cost to the caller and offers complete confidentiality.

You can also browse our comprehensive list of addiction treatments by state by visiting our homepage. Don’t hesitate to reach out by calling our helpline or filling out our contact form if you need help finding the right rehab center or detox program. However, if you believe you have a medical emergency, you should immediately call 911.

For more information, visit our What Happens When You Call Our Helpline page.

Our Work: Helping people find treatment, and stopping addiction before it starts

Last Updated: Saturday, 10 October 2026

Since 2009, Addicted.org has helped individuals and families find the right drug and alcohol treatment. Today, our work goes further: prevention education for young people, overdose response resources for communities, and expert-reviewed information anyone can trust.

Schedule a call with
a rehab specialist

2009
Helping families since

150+
Law enforcement agencies partnered with SUPE

10+
Countries reached by SUPE

What We Do

Our work spans the full path, from prevention to recovery.

Connecting people with treatment

Our treatment directory and helpline help people compare options and speak with someone who can guide them toward the right program for themselves or a loved one.

Call 1-800-304-2219 →

Sounding the alarm on emerging drugs

Our call center hears what is happening in communities before it makes the news. When callers began telling us about 7-OH (7-hydroxymitragynine, a potent compound sold in kratom-type products), we emailed 13,000 police departments and sheriff’s offices, along with local legislators, to make them aware. Local legislation and inspections followed, and our 7-OH pamphlets are now being distributed across the country.

Learn about 7-OH →

Fentanyl education for families

Our Parents’ Guide to Fentanyl helps parents understand the risks and talk to their kids. It has been shared with thousands of police departments and sheriff’s offices, thousands of schools and educational institutions, and prevention coalitions across the US.

Read the guide →

Overdose response in communities

Our guide to the signs of an overdose, reviewed by Jan Rader, Director of the Huntington Mayor’s Council on Public Health and Drug Control Policy and former Fire Chief of the Huntington Fire Department in West Virginia, has been sent to cities, counties, police departments and sheriff’s offices nationwide. We also share it, with a printable pamphlet, with harm reduction groups, prevention coalitions and poison centers so life-saving information reaches people where they are.

Read the guide →

Prevention education (SUPE)

Our prevention work is carried out through SUPE (Substance Use Prevention Education), a 501(c)(3) nonprofit founded by Addicted.org founder Marcel Gemme. SUPE delivers free, evidence-based prevention lessons for youth ages 6 to 19 in English, French and Spanish. It is used in schools and communities in the US, Africa and India, and is available through the SUPE app.

Explore SUPE →

Expert-reviewed information

Our articles are reviewed by professionals working on the front lines, including first responders, harm reduction leaders and prevention specialists in the US and abroad.

Browse articles →

From Prevention to Recovery podcast

Hosted by our founder, Marcel Gemme, From Prevention to Recovery features first responders, prevention experts, treatment professionals and people in recovery. Each conversation shines a light on the many kinds of help available, including options families may never have heard of.

Listen to the podcast →

Supporting students

Our $1,000 student essay scholarship encourages young people to think and write about substance use and its impact on their communities.

Learn about the scholarship →

Recognition

SUPE earned National PTA School of Excellence recognition. [ADD: other awards, memberships or recognitions]

Multi-Sector Community Partnership

Addicted.org creates free, ADA-compliant printables, such as our Overdose First Aid guide and Opioid Warning Signs trifold, so anyone can access life-saving information. We share these resources with every community we can reach:

City and county officesLaw enforcement agenciesHealth departmentsSchoolsLibrariesCommunity organizations

Our goal is simple: accurate information about addiction, overdose and treatment should be free and available to everyone, everywhere.

Highlights

A few of the projects we’re proud of.

2020

Parents’ Guide to Fentanyl goes nationwide

We reached out to every university, law enforcement agency, city and county in the United States with our Parents’ Guide to Fentanyl, putting clear, practical information in the hands of the people who protect and serve young people and families.

May 2024

SUPE school program pilot

SUPE’s school program was piloted in the Maurice River Township School District in New Jersey, reaching more than 250 students.

September 2025

SUPE goes international

Working with local partners, SUPE lessons now reach young people in more than 10 countries, including Kenya, Côte d’Ivoire, Lesotho, Guinea, Congo, Cameroon and India. In Kenya, the Awake Christian Initiative, led by Isaac Mbugua, has educated more than 30,000 students with SUPE in a single year.